DSI WebApp

W35143 Invoiced

Customer/Point of Contact:

G4S Solutions
James Quintanilla (1-671-647-8341)

Scheduled Date/Time:

04/17/2018, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

James Quintanilla

Date Signed:

04/17/2018

Invoice Number:

026981

Work Requested

Troubleshoot 3CX Phone System Issues

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot 3cx admin console access (no access issue). Noted 3cx ngix service not started. Restart service and test access to admin console successfully. Troubleshoot 5 IP phones with "no network" error. Noted main router was not accessible. James rebooted router and all IP phones were able to register properly. James to replace current router with a new router	Kevin Hsueh	04/17/2018 01:43 pm	04/17/2018 02:40 pm	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
04/27/2018 12:48 pm	Updated status to Invoiced/Closed	Jessica L.
04/17/2018 03:05 pm	Updated status to Submitted for Invoicing	Chu H.
04/17/2018 03:05 pm	Approved.	Chu H.
04/17/2018 02:41 pm	Updated status to Pending Approval	Kevin H.
04/17/2018 02:40 pm	Updated status to Pending Signature	Kevin H.
04/17/2018 02:40 pm	Service Completed	Kevin H.
04/17/2018 02:36 pm	Check-out 04/17/2018 02:40 pm	Kevin H.
04/17/2018 02:36 pm	Updated status to Service Completed	Kevin H.
04/17/2018 02:21 pm	Arrived 04/17/2018 02:00 pm	Kevin H.
04/17/2018 01:43 pm	Check-in 04/17/2018 01:43 pm	Kevin H.
04/17/2018 10:44 am	Updated status to Scheduled	Kevin H.
04/17/2018 10:44 am	Assigned: Kevin Hsueh	Kevin H.
04/17/2018 10:44 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35143