DSI WebApp

W35227 Invoiced

Customer/Point of Contact:

Moylan's Insurance
Jake Reyes (477-8613)

Scheduled Date/Time:

05/07/2018, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jake Reyes

Date Signed:

05/07/2018

Invoice Number:

027035

Work Requested

Troubleshoot 3CX

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Enable QoS on Moylans HP PoE switch. Check on phone calling and transfer delays. Issue due to staff not pressing send or transfer button on phone. If send or transfer button is not pressed, there is a 3 second delay. Suggested to Moylans to record an auto attendant and configure digital receptionst. DSI will assist on a separate service as needed.	Kevin Hsueh	05/07/2018 01:45 pm	05/07/2018 02:33 pm	00:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/09/2018 10:10 am	Updated status to Invoiced/Closed	Jessica L.
05/07/2018 03:06 pm	Updated status to Submitted for Invoicing	Chu H.
05/07/2018 03:06 pm	Approved.	Chu H.
05/07/2018 02:39 pm	Updated status to Pending Approval	Kevin H.
05/07/2018 02:38 pm	Updated status to Pending Signature	Kevin H.
05/07/2018 02:38 pm	Service Completed	Kevin H.
05/07/2018 02:37 pm	Check-out 05/07/2018 02:33 pm	Kevin H.
05/07/2018 02:37 pm	Updated status to Service Completed	Kevin H.
05/07/2018 02:33 pm	Arrived 05/07/2018 02:33 pm	Kevin H.
05/07/2018 01:56 pm	Check-in 05/07/2018 01:45 pm	Kevin H.
05/07/2018 09:23 am	Updated status to Scheduled	Kevin H.
05/07/2018 09:23 am	Assigned: Kevin Hsueh	Kevin H.
05/07/2018 09:23 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35227