DSI WebApp

Customer/Point of Contact:

Marie Guerrero
Marie Guerrero (1-671-727-1971)

Scheduled Date/Time:

05/14/2018, 01:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

027071

Troubleshoot PC

Work Requested by:

	Item	Serial Number
1	Asus Q504U Laptop w/ power adapter	GBN0WU00711044B
2	Logitech USB Dongle
3	Western Digital 1TB External HDD	WXC1A7725DZY

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot and confirmed HDD bad. Backed up data. SSD quote approved and part to be picked up.	Jordan Gimmen	05/18/2018 08:30 am	05/18/2018 09:29 am	00:59
2	Replaced HDD with SSD and installed Windows 10. Installed all programs and transferred user data back into computer. Backup set up using customer's external HDD.	Jordan Gimmen	05/22/2018 04:00 pm	05/22/2018 04:59 pm	00:59

	Item	Serial Number	Condition	Qty	Price	Amount
1	Patriot Burst 2.5" SATA III SSD	PE000542-PBU240	New	1	150.00	150.00
TOTAL ($)						150.00

Date/Time	Comment	Tech
05/25/2018 09:39 am	Updated status to Invoiced/Closed	Jessica L.
05/25/2018 08:17 am	Updated status to Submitted for Invoicing	Chu H.
05/25/2018 08:17 am	Approved.	Chu H.
05/24/2018 08:26 am	Signature for Later: In House - Customer not here	Jordan G.
05/24/2018 08:26 am	Updated status to Pending Approval	Jordan G.
05/24/2018 08:26 am	Service Completed	Jordan G.
05/24/2018 08:23 am	Added customer equipment.	Jordan G.
05/24/2018 08:18 am	Check-out 05/22/2018 04:59 pm	Jordan G.
05/24/2018 08:18 am	Updated status to Service Completed	Jordan G.
05/24/2018 08:14 am	Check-in 05/22/2018 04:00 pm	Jordan G.
05/24/2018 08:14 am	Check-out 05/18/2018 09:29 am	Jordan G.
05/24/2018 08:14 am	Updated status to Scheduled	Jordan G.
05/24/2018 08:12 am	Arrived 05/18/2018 08:30 am	Jordan G.
05/24/2018 08:12 am	Check-in 05/18/2018 08:30 am	Jordan G.
05/11/2018 04:42 pm	Updated status to Scheduled	Jordan G.
05/11/2018 04:42 pm	Assigned: Jordan Gimmen	Jordan G.
05/11/2018 04:42 pm	Created workorder.	Jordan G.

Filename
Items Received 01/01/1970 10:00 am
W35252