DSI WebApp

Customer/Point of Contact:

Chanel (Guam), Inc.
Patricia Duenas (671-638-0500)

Scheduled Date/Time:

05/14/2018, 01:45 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

CG00.6005: Chanel - Service Agreement 10/01/17 - 09/30/18

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

026357

Remote Service: Troubleshoot Internet connection down on Ken's PC

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with Ken to trace network connections from wall port to PC. Noted that IP phone is okay and fully operational. Issue is with patch cable from phone to PC. Worked with Ken to replace and confirm Internet fully operational.	Jordan Gimmen	05/14/2018 01:45 pm	05/14/2018 01:59 pm	00:14

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/15/2018 10:03 am	Updated status to Invoiced/Closed	Jessica L.
05/14/2018 02:08 pm	Updated status to Submitted for Invoicing	Chu H.
05/14/2018 02:08 pm	Approved.	Chu H.
05/14/2018 02:01 pm	Updated status to Pending Approval	Jordan G.
05/14/2018 02:01 pm	Service Completed	Jordan G.
05/14/2018 02:00 pm	Check-out 05/14/2018 01:59 pm	Jordan G.
05/14/2018 02:00 pm	Updated status to Service Completed	Jordan G.
05/14/2018 01:58 pm	Arrived 05/14/2018 01:45 pm	Jordan G.
05/14/2018 01:57 pm	Check-in 05/14/2018 01:45 pm	Jordan G.
05/14/2018 01:56 pm	Updated status to Scheduled	Jordan G.
05/14/2018 01:56 pm	Assigned: Jordan Gimmen	Jordan G.
05/14/2018 01:56 pm	Created workorder.	Jordan G.

Filename
W35256