DSI WebApp

W35305 Invoiced

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

05/29/2018, 11:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GIA0.6006: Guam Insurance Adjusters - Service Contract (09/01/17 - 08/31/18)

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Zenie Raneses

Date Signed:

05/29/2018

Invoice Number:

026336

Work Requested

Work with Malaysia AIG IT on imaging issues

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with Dineshraj at AIG Malaysia to troubleshoot build issue. Noted constantly failing at TPM detection. Downgraded TPM from 2.0 to 1.2. Ran imaging again and send screenshot and log files to Dineshraj to go over. Dineshraj to upload new boot media for us to try. Will need to reschedule as upload will take over 2 hours to complete.	Jordan Gimmen	05/29/2018 11:35 am	05/29/2018 01:31 pm	01:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/30/2018 10:41 am	Updated status to Invoiced/Closed	Jessica L.
05/29/2018 02:15 pm	Updated status to Submitted for Invoicing	Chu H.
05/29/2018 02:15 pm	Approved.	Chu H.
05/29/2018 01:44 pm	Customer Signature Posted	Jordan G.
05/29/2018 01:38 pm	Customer Signature Posted	Jordan G.
05/29/2018 01:35 pm	Updated status to Pending Approval	Jordan G.
05/29/2018 01:35 pm	Service Completed	Jordan G.
05/29/2018 01:33 pm	Check-out 05/29/2018 01:31 pm	Jordan G.
05/29/2018 01:33 pm	Updated status to Service Completed	Jordan G.
05/29/2018 11:36 am	Arrived 05/29/2018 11:36 am	Jordan G.
05/29/2018 11:35 am	Check-in 05/29/2018 11:35 am	Jordan G.
05/29/2018 11:12 am	Updated status to Scheduled	Jordan G.
05/29/2018 11:12 am	Assigned: Jordan Gimmen	Jordan G.
05/29/2018 11:12 am	Created workorder.	Jordan G.

Attachments 1

Filename
W35305