DSI WebApp

W35332 Invoiced

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

06/05/2018, 11:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GIA0.6006: Guam Insurance Adjusters - Service Contract (09/01/17 - 08/31/18)

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Bridget Bagiac

Date Signed:

06/05/2018

Invoice Number:

026336

Work Requested

Continue troubleshooting Windows 10 imaging with Dineshraj

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Worked with Dineshraj to troubleshoot imaging system. Traced current issue to DNS settings on the network. No PCs on Guam able to resolve PC names to IP addresses. AIG Network Team to resolve. Set up temporary network switch for use in imaging desktops and laptops. Set up personal laptop for Bridget's use.	Jordan Gimmen	06/05/2018 11:30 am	06/05/2018 01:49 pm	02:19

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/06/2018 11:10 am	Updated status to Invoiced/Closed	Jessica L.
06/05/2018 06:52 pm	Updated status to Submitted for Invoicing	Chu H.
06/05/2018 06:52 pm	Approved.	Chu H.
06/05/2018 01:53 pm	Updated status to Pending Approval	Jordan G.
06/05/2018 01:53 pm	Service Completed	Jordan G.
06/05/2018 01:51 pm	Check-out 06/05/2018 01:49 pm	Jordan G.
06/05/2018 01:51 pm	Updated status to Service Completed	Jordan G.
06/05/2018 01:44 pm	Customer Signature Posted	Jordan G.
06/05/2018 01:37 pm	Arrived 06/05/2018 11:30 am	Jordan G.
06/05/2018 01:36 pm	Check-in 06/05/2018 11:30 am	Jordan G.
06/05/2018 01:34 pm	Updated status to Scheduled	Jordan G.
06/05/2018 01:34 pm	Assigned: Jordan Gimmen	Jordan G.
06/05/2018 01:34 pm	Created workorder.	Jordan G.

Attachments 1

Filename
W35332