DSI WebApp

W35342 Invoiced

Customer/Point of Contact:

Aflac Regional Office
Aileen Cruz (+1 (671) 472-0727)

Scheduled Date/Time:

06/07/2018, 04:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

AFLC.4007: Aflac Regional Office - Onsite Service 2018

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Joyce Aquininigoc

Date Signed:

06/07/2018

Invoice Number:

027122

Work Requested

Troubleshoot 3CX transferring calls to mobile apps

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Explained to Aileen how 3CXPhone app on smartphones works and Internet connection requirements. Adjusted call flow for several extensions to use rebound when not in the office. Recorded new auto-attendant with Joyce. (To be implemented on Monday by staff.) Re-installed Office 365 on Annie's PC.	Jordan Gimmen	06/07/2018 04:30 pm	06/07/2018 05:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/08/2018 05:21 pm	Updated status to Invoiced/Closed	Jessica L.
06/08/2018 03:56 pm	Updated status to Submitted for Invoicing	Chu H.
06/08/2018 03:56 pm	Approved.	Chu H.
06/07/2018 06:51 pm	Updated status to Pending Approval	Jordan G.
06/07/2018 06:51 pm	Service Completed	Jordan G.
06/07/2018 06:48 pm	Customer Signature Posted	Jordan G.
06/07/2018 06:07 pm	Check-out 06/07/2018 05:30 pm	Jordan G.
06/07/2018 06:07 pm	Updated status to Service Completed	Jordan G.
06/07/2018 06:02 pm	Arrived 06/07/2018 04:30 pm	Jordan G.
06/07/2018 06:01 pm	Check-in 06/07/2018 04:30 pm	Jordan G.
06/07/2018 06:00 pm	Updated status to Scheduled	Jordan G.
06/07/2018 06:00 pm	Assigned: Jordan Gimmen	Jordan G.
06/07/2018 06:00 pm	Created workorder.	Jordan G.

Attachments 1

Filename
W35342