| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Advised by GTA that PRI is good on their side. Troubleshoot PRI by replacing both cable from PairGain and Patton SmartNode. Noticed no change in issue. Advised Bob at GTA who checked cabling again. After cabling check, PRI now working. Confirmed inbound/outbound calls okay with Steve. Checked Xerox machine as unable to scan to email. Noted printer may not be detecting DNS servers. Unplugged and replugged network cable and confirmed send to email now working. Updated email address book on Xerox machine. |
Jordan Gimmen |
06/14/2018 03:30 pm | 06/14/2018 04:31 pm | 01:01 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 06/15/2018 11:07 am | Updated status to Invoiced/Closed | Jessica L. |
| 06/14/2018 06:24 pm | Updated status to Submitted for Invoicing | Chu H. |
| 06/14/2018 06:24 pm | Approved. | Chu H. |
| 06/14/2018 04:42 pm | Updated status to Pending Approval | Jordan G. |
| 06/14/2018 04:42 pm | Service Completed | Jordan G. |
| 06/14/2018 04:39 pm | Check-out 06/14/2018 04:31 pm | Jordan G. |
| 06/14/2018 04:39 pm | Updated status to Service Completed | Jordan G. |
| 06/14/2018 04:30 pm | Customer Signature Posted | Jordan G. |
| 06/14/2018 04:22 pm | Arrived 06/14/2018 04:22 pm | Jordan G. |
| 06/14/2018 04:21 pm | Check-in 06/14/2018 03:30 pm | Jordan G. |
| 06/14/2018 01:44 pm | Updated status to Scheduled | Jordan G. |
| 06/14/2018 01:44 pm | Assigned: Jordan Gimmen | Jordan G. |
| 06/14/2018 01:44 pm | Created workorder. | Jordan G. |
| Filename | |
|---|---|
| W35362 | |