DSI WebApp

Customer/Point of Contact:

AXS Insurance
Frank Arriola (671-647-4297)

Scheduled Date/Time:

06/22/2018, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.0097: Warranty Support 2018

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Orlene Arriola

Date Signed:

06/22/2018

Troublsehoot MS Office 2016

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Outlook 2016 not opening properly. Reinstall MS Office 2016. Reconfigure Orlene's 3 email accounts in outlook 2016	Kevin Hsueh	06/22/2018 09:52 am	06/22/2018 10:51 am	00:59

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/26/2018 03:44 pm	Updated status to Invoiced/Closed	Jessica L.
06/26/2018 09:56 am	Updated status to Submitted for Invoicing	Chu H.
06/26/2018 09:56 am	Approved.	Chu H.
06/25/2018 10:31 am	Updated status to Pending Approval	Kevin H.
06/25/2018 10:31 am	Service Completed	Kevin H.
06/25/2018 10:29 am	Modified workorder.	Kevin H.
06/25/2018 10:29 am	Rates modified to Warranty Support: $0.00	Kevin H.
06/22/2018 11:34 am	Customer Signature Posted	Kevin H.
06/22/2018 10:53 am	Check-out 06/22/2018 10:51 am	Kevin H.
06/22/2018 10:53 am	Updated status to Service Completed	Kevin H.
06/22/2018 09:53 am	Arrived 06/22/2018 09:53 am	Kevin H.
06/22/2018 09:52 am	Check-in 06/22/2018 09:52 am	Kevin H.
06/22/2018 09:50 am	Updated status to Scheduled	Kevin H.
06/22/2018 09:50 am	Assigned: Kevin Hsueh	Kevin H.
06/22/2018 09:50 am	Created workorder.	Kevin H.

Filename
W35385