DSI WebApp

W35391 Invoiced

Customer/Point of Contact:

G4S Solutions
James Quintanilla (1-671-647-8341)

Scheduled Date/Time:

06/26/2018, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

James Quintanilla

Date Signed:

06/26/2018

Invoice Number:

027167

Work Requested

Troubleshoot Server Backup

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Restore on symantec backup failed. Assist James to perform a test restore. Test restore started successfully. Monitored restore and confirmed restore job is processing with no issues. James to confirm once restore job is 100% complete	Kevin Hsueh	06/26/2018 01:48 pm	06/26/2018 02:33 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/26/2018 05:27 pm	Updated status to Invoiced/Closed	Jessica L.
06/26/2018 04:53 pm	Updated status to Submitted for Invoicing	Chu H.
06/26/2018 04:53 pm	Approved.	Chu H.
06/26/2018 02:37 pm	Updated status to Pending Approval	Kevin H.
06/26/2018 02:37 pm	Service Completed	Kevin H.
06/26/2018 02:35 pm	Check-out 06/26/2018 02:33 pm	Kevin H.
06/26/2018 02:35 pm	Updated status to Service Completed	Kevin H.
06/26/2018 02:26 pm	Customer Signature Posted	Kevin H.
06/26/2018 01:55 pm	Arrived 06/26/2018 01:55 pm	Kevin H.
06/26/2018 01:49 pm	Check-in 06/26/2018 01:48 pm	Kevin H.
06/26/2018 11:31 am	Updated status to Scheduled	Kevin H.
06/26/2018 11:31 am	Assigned: Kevin Hsueh	Kevin H.
06/26/2018 11:31 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35391