DSI WebApp

W35478 Invoiced

Customer/Point of Contact:

Aflac Regional Office
Aileen Cruz (+1 (671) 472-0727)

Scheduled Date/Time:

07/19/2018, 11:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

AFLC.4007: Aflac Regional Office - Onsite Service 2018

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Larry Flores

Date Signed:

07/19/2018

Invoice Number:

027230

Work Requested

Troubleshoot network

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Noted UPS was not functioning and replaced with spare one. Confirmed network back up and operational. Advised by staff that fax not working. Checked analog line at dmarc and noted static even with internal wiring disconnected. Was advised there was already an existing GTA ticket (556903). Called GTA and advised to add to ticket that line has static. ETA to be advised to LJ. All IP phones set back to static IP addresses.	Jordan Gimmen	07/19/2018 11:00 am	07/19/2018 11:47 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/19/2018 03:43 pm	Updated status to Invoiced/Closed	Jessica L.
07/19/2018 02:18 pm	Updated status to Submitted for Invoicing	Chu H.
07/19/2018 02:18 pm	Approved.	Chu H.
07/19/2018 12:09 pm	Customer Signature Posted	Jordan G.
07/19/2018 12:06 pm	Updated status to Pending Approval	Jordan G.
07/19/2018 12:06 pm	Service Completed	Jordan G.
07/19/2018 11:51 am	Check-out 07/19/2018 11:47 am	Jordan G.
07/19/2018 11:51 am	Updated status to Service Completed	Jordan G.
07/19/2018 11:45 am	Arrived 07/19/2018 11:00 am	Jordan G.
07/19/2018 11:43 am	Check-in 07/19/2018 11:00 am	Jordan G.
07/19/2018 10:30 am	Updated status to Scheduled	Jordan G.
07/19/2018 10:30 am	Assigned: Jordan Gimmen	Jordan G.
07/19/2018 10:30 am	Created workorder.	Jordan G.

Attachments 1

Filename
W35478