DSI WebApp

Customer/Point of Contact:

Obayashi Corporation
Alicia Castro (671-633-2340)

Scheduled Date/Time:

08/02/2018, 03:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Alicia Castro

Date Signed:

08/02/2018

Invoice Number:

027281

Troubleshoot Polycom video conference issue. Alicia Castro approved for 1 hour of onsite service.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked cabling and replaced patch cable on switch side. Noted IP conflict with Polycom and FILESERVER. Matsumoto-san to be advised to see which IP address he would like to change to correct issue. Polycom device disconnected from network for the time being.	Jordan Gimmen	08/02/2018 03:30 pm	08/02/2018 04:30 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/03/2018 12:03 pm	Updated status to Invoiced/Closed	Jessica L.
08/03/2018 10:22 am	Updated status to Submitted for Invoicing	Chu H.
08/03/2018 10:22 am	Approved.	Chu H.
08/02/2018 04:56 pm	Customer Signature Posted	Jordan G.
08/02/2018 04:54 pm	Updated status to Pending Approval	Jordan G.
08/02/2018 04:54 pm	Service Completed	Jordan G.
08/02/2018 08:53 am	Updated billable hours to: 01:00	Jordan G.
08/02/2018 04:53 pm	Check-out 08/02/2018 04:30 pm	Jordan G.
08/02/2018 04:53 pm	Updated status to Service Completed	Jordan G.
08/02/2018 04:45 pm	Arrived 08/02/2018 03:30 pm	Jordan G.
08/02/2018 04:44 pm	Check-in 08/02/2018 03:30 pm	Jordan G.
08/01/2018 09:02 am	Updated status to Scheduled	Jordan G.
08/01/2018 09:02 am	Assigned: Jordan Gimmen	Jordan G.
08/01/2018 09:02 am	Created workorder.	Jordan G.

Filename
W35522