DSI WebApp

W35523 Invoiced

Customer/Point of Contact:

Hilton Grand Vacations Company
Yukiko Takaishi (1(671)864-2548)

Scheduled Date/Time:

08/01/2018, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

HGVC.4003: Hilton Grand Vacations Club - Onsite Service 2018

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Yukiko Takaishi

Date Signed:

08/01/2018

Invoice Number:

027277

Work Requested

Set up new laptop. Must have static IP address and network drives mapped.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Set up laptop with static IP address. Noted unable to access network resources. Inspected network equipment and noted issue with Cisco ASA device power cycling constantly. Documented issue and Pat will create ticket with appropriate team. Documented and submitted any other issues to Pat to review and work with appropriate team.	Jordan Gimmen	08/01/2018 10:04 am	08/01/2018 11:51 am	01:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/02/2018 09:08 am	Updated status to Invoiced/Closed	Jessica L.
08/01/2018 06:47 pm	Updated status to Submitted for Invoicing	Chu H.
08/01/2018 06:47 pm	Approved.	Chu H.
08/01/2018 11:59 am	Customer Signature Posted	Jordan G.
08/01/2018 11:56 am	Updated status to Pending Approval	Jordan G.
08/01/2018 11:56 am	Service Completed	Jordan G.
08/01/2018 03:56 am	Updated billable hours to: 02:00	Jordan G.
08/01/2018 11:53 am	Check-out 08/01/2018 11:51 am	Jordan G.
08/01/2018 11:53 am	Updated status to Service Completed	Jordan G.
08/01/2018 10:10 am	Arrived 08/01/2018 10:10 am	Jordan G.
08/01/2018 10:04 am	Check-in 08/01/2018 10:04 am	Jordan G.
08/01/2018 09:11 am	Updated status to Scheduled	Jordan G.
08/01/2018 09:11 am	Assigned: Jordan Gimmen	Jordan G.
08/01/2018 09:11 am	Created workorder.	Jordan G.

Attachments 1

Filename
W35523