DSI WebApp

W35594 Invoiced

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

08/16/2018, 01:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GIA0.6007: Guam Insurance Adjusters - Service Contract (06/22/18 - 06/21/19)

Rates:

Service Contract [TOTAL ANNUAL HOURS: 48]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Anne Santos

Date Signed:

08/16/2018

Invoice Number:

027188

Work Requested

Reinstall Anne's printer

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Removed all print drivers and reinstalled printers. Tested Aegis and noted Word opens but no file displays. Issue appears unrelated to printer and is an issue with Word via Citrix. AIG PI IT team advised	Jordan Gimmen	08/16/2018 01:15 pm	08/16/2018 02:10 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/16/2018 05:23 pm	Updated status to Invoiced/Closed	Jessica L.
08/16/2018 04:52 pm	Updated status to Submitted for Invoicing	Chu H.
08/16/2018 04:52 pm	Approved.	Chu H.
08/16/2018 02:30 pm	Customer Signature Posted	Jordan G.
08/16/2018 02:29 pm	Updated status to Pending Approval	Jordan G.
08/16/2018 02:29 pm	Service Completed	Jordan G.
08/16/2018 06:29 am	Updated billable hours to: 01:00	Jordan G.
08/16/2018 02:28 pm	Check-out 08/16/2018 02:10 pm	Jordan G.
08/16/2018 02:28 pm	Updated status to Service Completed	Jordan G.
08/16/2018 02:25 pm	Arrived 08/16/2018 01:15 pm	Jordan G.
08/16/2018 02:24 pm	Check-in 08/16/2018 01:15 pm	Jordan G.
08/16/2018 02:24 pm	Updated status to Scheduled	Jordan G.
08/16/2018 02:24 pm	Assigned: Jordan Gimmen	Jordan G.
08/16/2018 02:24 pm	Created workorder.	Jordan G.

Attachments 1

Filename
W35594