DSI WebApp

W35629 Invoiced

Customer/Point of Contact:

Island Cancer Center
Colin O'Connell (1-671-646-3855)

Scheduled Date/Time:

08/28/2018, 11:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ICC0.6010: Island Cancer Center - Service Contract 2018

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Melissa Waibel

Date Signed:

08/28/2018

Invoice Number:

027243

Work Requested

Troubleshoot network - power outage occurred

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked all servers and network equipment and noted UPS for switch is now dead. Temporarily replaced UPS with spare and confirmed network back up. Checked all servers and confirmed all powered on and services running correctly. Worked with several users to confirm all issues resolved.	Jordan Gimmen	08/28/2018 11:30 am	08/28/2018 02:02 pm	02:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/28/2018 03:28 pm	Updated status to Invoiced/Closed	Jessica L.
08/28/2018 03:16 pm	Updated status to Submitted for Invoicing	Chu H.
08/28/2018 03:16 pm	Approved.	Chu H.
08/28/2018 02:06 pm	Customer Signature Posted	Jordan G.
08/28/2018 02:05 pm	Updated status to Pending Approval	Jordan G.
08/28/2018 02:05 pm	Service Completed	Jordan G.
08/28/2018 06:05 am	Updated billable hours to: 03:00	Jordan G.
08/28/2018 02:04 pm	Check-out 08/28/2018 02:02 pm	Jordan G.
08/28/2018 02:04 pm	Updated status to Service Completed	Jordan G.
08/28/2018 02:01 pm	Arrived 08/28/2018 11:30 am	Jordan G.
08/28/2018 02:01 pm	Check-in 08/28/2018 11:30 am	Jordan G.
08/28/2018 02:00 pm	Updated status to Scheduled	Jordan G.
08/28/2018 02:00 pm	Assigned: Jordan Gimmen	Jordan G.
08/28/2018 02:00 pm	Created workorder.	Jordan G.

Attachments 1

Filename
W35629