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W35634   Invoiced

08/28/2018, 04:58 pm   
Inhouse
Normal
DSIG.4045: Standard Service 2018
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
2
Christopher Unsiog
No
027378

Work Requested

Troubleshoot laptop and archive emails.User is having problems with outlook where user will be kicked out of program when opening attachments.
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 Asus X553s, Laptop Bag FAN0CV055016414

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Checked power and noted all okay. Tested and confirmed power adapter is okay. Noted unable to boot PC and view from external monitor. Possible issue with motherboard. Per Mary, she would like us to recover data. She will have external HDD dropped off to our office. Jordan Gimmen
09/07/2018 02:00 pm 09/07/2018 02:20 pm 00:20

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
09/13/2018 04:10 pm Updated status to Invoiced/Closed Jessica L.
09/13/2018 03:26 pm Updated status to Submitted for Invoicing Chu H.
09/13/2018 03:26 pm Approved. Chu H.
09/13/2018 03:24 pm Signature for Later: In house Jordan G.
09/13/2018 03:24 pm Updated status to Pending Approval Jordan G.
09/13/2018 03:24 pm Service Completed Jordan G.
09/13/2018 07:23 am Updated billable hours to: 01:00 Jordan G.
09/13/2018 03:22 pm Modified workorder. Jordan G.
09/13/2018 03:22 pm Updated status to Service Completed Jordan G.
09/07/2018 02:35 pm Check-out 09/07/2018 02:20 pm Jordan G.
09/07/2018 02:35 pm Updated status to In Progress Jordan G.
09/07/2018 02:29 pm Check-in 09/07/2018 02:00 pm Jordan G.
08/28/2018 05:09 pm Added customer equipment. Christopher U.
08/28/2018 05:09 pm Updated status to Pending Schedule Christopher U.
08/28/2018 05:09 pm Assigned: Jordan Gimmen Christopher U.
08/28/2018 05:09 pm Created workorder. Christopher U.

Attachments 1

Filename
W35634