DSI WebApp

Hi,

Work Orders

Email Payment

W35671 Invoiced

Customer/Point of Contact:

Guam Hotel & Restaurant Association
Mary Rhodes (671-649-1447)

Scheduled Date/Time:

09/17/2018, 04:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.0101: Warranty Support 2019

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Christopher Unsiog

Customer Signature:

Yes

Print Name:

No Signature

Date Signed:

12/19/2018

Invoice Number:

027727

Work Requested

Troubleshoot computer booting issues.

Work Requested by:

Items Dropped Off 2

	Item	Serial Number	Notes
1	Sony Vaio VGN - NR360E with power cord
2	USB dongle

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked laptop and noted HDD is starting to fail. Confirmed via diag and Event Viewer. To quote replacement HDD.	Jordan Gimmen	09/17/2018 04:00 pm	09/17/2018 04:21 pm	00:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 33

Date/Time	Comment	Tech
01/09/2019 06:04 pm	Updated status to Invoiced	Jessica L.
01/09/2019 04:01 pm	Modified workorder.	Kevin H.
01/09/2019 04:01 pm	Rates modified to Warranty Support: $0.00	Kevin H.
01/09/2019 11:27 am	Updated status to Submitted for Invoicing	Chu H.
01/09/2019 11:27 am	Approved.	Chu H.
01/08/2019 03:59 pm	Updated status to Pending Approval	Kevin H.
01/08/2019 03:58 pm	Updated status to Pending Approval	Kevin H.
01/08/2019 03:58 pm	No Charge for this service.	Kevin H.
12/19/2018 03:20 pm	Updated status to Pending Update	Chu H.
12/19/2018 03:20 pm	Per Kevin discussion with Mary. Work voided but need to return laptop	Chu H.
12/19/2018 03:20 pm	Rejected.	Chu H.
12/19/2018 07:25 am	Updated status to Pending Approval	Jordan G.
12/19/2018 07:24 am	Modified workorder.	Jordan G.
12/19/2018 07:24 am	Updated status to Service Completed	Jordan G.
11/19/2018 11:08 am	Updated status to Pending Update	Chu H.
11/19/2018 11:08 am	Did we agree to void the cost?	Chu H.
11/19/2018 11:08 am	Rejected.	Chu H.
11/19/2018 07:58 am	Signature for Later: in House	Jordan G.
11/19/2018 07:58 am	Updated status to Pending Approval	Jordan G.
11/19/2018 07:58 am	Service Completed	Jordan G.
11/18/2018 10:57 pm	Updated billable hours to: 01:00	Jordan G.
11/19/2018 07:57 am	Modified workorder.	Jordan G.
11/19/2018 07:57 am	Updated status to Service Completed	Jordan G.
09/17/2018 04:24 pm	Check-out 09/17/2018 04:21 pm	Jordan G.
09/17/2018 04:24 pm	Updated status to In Progress	Jordan G.
09/17/2018 04:21 pm	Check-in 09/17/2018 04:00 pm	Jordan G.
09/17/2018 04:20 pm	Modified workorder.	Jordan G.
09/17/2018 04:20 pm	Updated scheduled date/time from 09/17/2018 08:20 am to: 09/17/2018 04:00 pm	Jordan G.
09/07/2018 03:10 pm	Added customer equipment.	Christopher U.
09/07/2018 03:08 pm	Added customer equipment.	Christopher U.
09/07/2018 03:08 pm	Updated status to Pending Schedule	Christopher U.
09/07/2018 03:08 pm	Assigned: Jordan Gimmen	Christopher U.
09/07/2018 03:08 pm	Created workorder.	Christopher U.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W35671

Email Payment