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W35716   Invoiced

LMS Guam
Bob Salas (1-671-647-2617)
09/21/2018, 09:00 am   
Onsite
Normal
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
No
027406

Work Requested

Troubleshoot Bob Salas' Workstation
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Check Bob's workstation and noted system resource use is not maxing out. Noted outlook has several email accounts with PST files over 50 gb. Slowness is present wheb outlook is performing send and receive for the email accounts. Suggested to reduce the size of the PST files. Also suggested to install a domain controller and exchange server for LMS. Suggested to procure an external hdd for backup of Bobs workstation as there are 300gb of critical data on the workstation. Dsi will provide all suggested solution proposals to LMS. Kevin Hsueh
09/21/2018 08:45 am 09/21/2018 09:34 am 00:49

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
09/21/2018 04:03 pm Updated status to Invoiced/Closed Jessica L.
09/21/2018 03:19 pm Updated status to Submitted for Invoicing Chu H.
09/21/2018 03:19 pm Approved. Chu H.
09/21/2018 09:38 am Updated status to Pending Approval Kevin H.
09/21/2018 09:38 am Service Completed Kevin H.
09/21/2018 01:37 am Updated billable hours to: 01:00 Kevin H.
09/21/2018 09:37 am Check-out 09/21/2018 09:34 am Kevin H.
09/21/2018 09:37 am Updated status to Service Completed Kevin H.
09/21/2018 09:08 am Arrived 09/21/2018 09:08 am Kevin H.
09/21/2018 09:07 am Check-in 09/21/2018 08:45 am Kevin H.
09/20/2018 05:22 pm Updated status to Scheduled Kevin H.
09/20/2018 05:22 pm Assigned: Kevin Hsueh Kevin H.
09/20/2018 05:22 pm Created workorder. Kevin H.

Attachments 1

Filename
W35716