S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Delayed 1 hour working with support and store management looking for HDDs. Replaced HDDs on 2 out of 2 POS and worked with Raphael in configuration and testing. Confirmed able to process payment via credit. Unable to get drawers to open automatically to process cash payments. Store staff will have to process payments via credit only for the time being. Store manager advised and ticket created with Michael Kors support. Paperwork signed by Xiao Qin Ma. Old SSDs packed up for shipment back by store. |
Jordan Gimmen |
10/03/2018 08:09 am | 10/03/2018 12:09 pm | 04:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 10/04/2018 05:54 pm | Updated status to Invoiced/Closed | Jessica L. |
| 10/04/2018 05:19 pm | Updated status to Submitted for Invoicing | Chu H. |
| 10/04/2018 05:19 pm | Approved. | Chu H. |
| 10/03/2018 12:26 pm | No Signature: Onsite Technology | Jordan G. |
| 10/03/2018 12:26 pm | Updated status to Pending Approval | Jordan G. |
| 10/03/2018 12:26 pm | Service Completed | Jordan G. |
| 10/03/2018 04:25 am | Updated billable hours to: 04:00 | Jordan G. |
| 10/03/2018 12:23 pm | Check-out 10/03/2018 12:09 pm | Jordan G. |
| 10/03/2018 12:23 pm | Updated status to Service Completed | Jordan G. |
| 10/03/2018 08:09 am | Arrived 10/03/2018 08:09 am | Jordan G. |
| 10/03/2018 08:09 am | Check-in 10/03/2018 08:00 am | Jordan G. |
| 10/03/2018 08:08 am | Updated status to Scheduled | Jordan G. |
| 10/03/2018 08:08 am | Assigned: Jordan Gimmen | Jordan G. |
| 10/03/2018 08:08 am | Created workorder. | Jordan G. |
| Filename | |
|---|---|
| W35759 | |