S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Turn off blocking of external sender from Morricoequipment.com. Allan a few days ago reporting email spoofing email spams sending from allan@morricoequipment.com to himself. In order to block external spoofing email from using self domain we create a rule that blocks any external emails sender claiming to be from morricoequipment.com. EBS is using GTA POP3 account to send out email and has a reply address as invoicing@morricoequipment.com. Need to work with EBS to get them to send internal emails from EBS server directly to Morrico's Exchange email server rather than to GTA POP3 mailbox and claiming to be from Morricoequipment.com mail server. Work with Michelle to create shortcut to ebs-websrv, ebs-sqlsrv, and ebs-appsrv. Tested confirm working. |
Chu Hsieh |
11/02/2018 10:30 am | 11/02/2018 11:30 am | 01:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 11/02/2018 12:11 pm | Updated status to Invoiced/Closed | Jessica L. |
| 11/02/2018 11:52 am | Updated status to Submitted for Invoicing | Chu H. |
| 11/02/2018 11:52 am | Approved. | Chu H. |
| 11/02/2018 11:50 am | No Signature: Remote support | Chu H. |
| 11/02/2018 11:50 am | Updated status to Pending Approval | Chu H. |
| 11/02/2018 11:50 am | Service Completed | Chu H. |
| 11/02/2018 02:50 am | Updated billable hours to: 01:00 | Chu H. |
| 11/02/2018 11:46 am | Check-out 11/02/2018 11:30 am | Chu H. |
| 11/02/2018 11:46 am | Updated status to Service Completed | Chu H. |
| 11/02/2018 11:41 am | Arrived 11/02/2018 10:30 am | Chu H. |
| 11/02/2018 11:40 am | Check-in 11/02/2018 10:30 am | Chu H. |
| 11/02/2018 11:38 am | [REMOTE SERVICE] Michelle Bordallo | Chu H. |
| 11/02/2018 11:38 am | Updated status to Scheduled | Chu H. |
| 11/02/2018 11:38 am | Assigned: Chu Hsieh | Chu H. |
| 11/02/2018 11:38 am | Created workorder. | Chu H. |
| Filename | |
|---|---|
| W35879 | |