DSI WebApp

W35909 Invoiced

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

11/09/2018, 11:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Wendy Bagiac

Date Signed:

11/09/2018

Invoice Number:

027561

Work Requested

Troubleshoot GIA DP imaging

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Noted DP server is running at too low resolution and many Windows programs not running correctly. Recreated boot media using different USB. Re-imaged desktop and corrected issues with BIOS boot order. Confirmed OS installed and on network. Completion of DP server set up to be done by AIG PI team.	Jordan Gimmen	11/09/2018 11:00 am	11/09/2018 02:00 pm	03:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/12/2018 09:29 am	Updated status to Invoiced/Closed	Jessica L.
11/09/2018 06:58 pm	Updated status to Submitted for Invoicing	Chu H.
11/09/2018 06:58 pm	Approved.	Chu H.
11/09/2018 02:10 pm	Updated status to Pending Approval	Jordan G.
11/09/2018 02:10 pm	Service Completed	Jordan G.
11/09/2018 05:09 am	Updated billable hours to: 03:00	Jordan G.
11/09/2018 02:09 pm	Check-out 11/09/2018 02:00 pm	Jordan G.
11/09/2018 02:09 pm	Updated status to Service Completed	Jordan G.
11/09/2018 01:49 pm	Customer Signature Posted	Jordan G.
11/09/2018 12:00 pm	Arrived 11/09/2018 11:00 am	Jordan G.
11/09/2018 11:59 am	Check-in 11/09/2018 11:00 am	Jordan G.
11/09/2018 09:43 am	Updated status to Scheduled	Jordan G.
11/09/2018 09:43 am	Assigned: Jordan Gimmen	Jordan G.
11/09/2018 09:43 am	Created workorder.	Jordan G.

Attachments 1

Filename
W35909