S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Set up known working Patton SN4970 PRI gateway with 3CX and confirmed same issues exist as with other model. Worked with Jarrad to get issue escalated to VoiceOps. |
Jordan Gimmen |
11/15/2018 10:34 am | 11/15/2018 12:30 pm | 01:56 |
| 2 | Worked with Judy at VoiceOps to correct DINs, caller ID settings, and PRI protocol. Reconfigured Patton SN4171 to work with 3CX. Confirmed inbound/outbound calls working as expected. Reconfirmed call flow with Ryan Mummert. Deployed half of staged phones and ATA. |
Jordan Gimmen |
11/15/2018 01:30 pm | 11/15/2018 05:00 pm | 03:30 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 11/16/2018 12:56 pm | Updated status to Invoiced/Closed | Jessica L. |
| 11/16/2018 10:41 am | Updated status to Submitted for Invoicing | Chu H. |
| 11/16/2018 10:41 am | Approved. | Chu H. |
| 11/15/2018 05:26 pm | No Signature: Ryan not on site | Jordan G. |
| 11/15/2018 05:26 pm | Updated status to Pending Approval | Jordan G. |
| 11/15/2018 05:26 pm | Service Completed | Jordan G. |
| 11/15/2018 08:25 am | Updated billable hours to: 06:00 | Jordan G. |
| 11/15/2018 05:24 pm | Check-out 11/15/2018 05:00 pm | Jordan G. |
| 11/15/2018 05:24 pm | Updated status to Service Completed | Jordan G. |
| 11/15/2018 05:21 pm | Check-in 11/15/2018 01:30 pm | Jordan G. |
| 11/15/2018 05:21 pm | Check-out 11/15/2018 12:30 pm | Jordan G. |
| 11/15/2018 05:21 pm | Updated status to Scheduled | Jordan G. |
| 11/15/2018 11:05 am | Arrived 11/15/2018 10:55 am | Jordan G. |
| 11/15/2018 10:34 am | Check-in 11/15/2018 10:34 am | Jordan G. |
| 11/15/2018 10:33 am | Updated status to Scheduled | Jordan G. |
| 11/15/2018 10:33 am | Assigned: Jordan Gimmen | Jordan G. |
| 11/15/2018 10:33 am | Created workorder. | Jordan G. |
| Filename | |
|---|---|
| W35931 | |