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W35932 Invoiced

Customer/Point of Contact:

ASC Trust LLC
Ron Cruz (671-477-2724)

Scheduled Date/Time:

11/16/2018, 09:00 am

Service Type:

Onsite

Charge Type:

Project

Charge Code:

ASC0.4007: ASC Trust - SonicWall TZ400 Configuration

Rates:

ASC Trust - SonicWall TZ400 Configuration [TOTAL HOURS: 4]

Remaining Hours:

-2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Ron Cruz

Date Signed:

11/16/2018

Invoice Number:

027553

Work Requested

Setup second isp on Sonicwall

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Attempt to setup Docomo ISP on Sonicwall as secondary wan but not successful. Issue is docomo is binding modem to old router mac address. Advised ron to have docomo convert modem to use static ip connection and not mac address association. Separate service required when docomo reconfigures their modem	Kevin Hsueh	11/16/2018 08:47 am	11/16/2018 09:29 am	00:42

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/16/2018 12:57 pm	Updated status to Invoiced/Closed	Jessica L.
11/16/2018 11:31 am	Updated status to Submitted for Invoicing	Chu H.
11/16/2018 11:31 am	Approved.	Chu H.
11/16/2018 09:32 am	Updated status to Pending Approval	Kevin H.
11/16/2018 09:32 am	Service Completed	Kevin H.
11/16/2018 12:31 am	Updated billable hours to: 01:00	Kevin H.
11/16/2018 09:30 am	Check-out 11/16/2018 09:29 am	Kevin H.
11/16/2018 09:30 am	Updated status to Service Completed	Kevin H.
11/16/2018 09:27 am	Customer Signature Posted	Kevin H.
11/16/2018 08:56 am	Arrived 11/16/2018 08:56 am	Kevin H.
11/16/2018 08:47 am	Check-in 11/16/2018 08:47 am	Kevin H.
11/16/2018 08:24 am	Updated status to Scheduled	Kevin H.
11/16/2018 08:24 am	Assigned: Kevin Hsueh	Kevin H.
11/16/2018 08:24 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35932