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W35959   Invoiced

11/20/2018, 07:48 am   
Inhouse
Service Contract
ME00.6008: Morrico Equipment - Service Contract 2018
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Christopher Unsiog
Yes
Rene Molinos
11/20/2018
027594

Work Requested

trouble shoot laptop as customer is having issues accessing outlook and remote access to email server. PW: Morrico1$
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 Dell Latitude E5510, Power cord

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Restart MESRV12 and confirmed network is up. Noted HDD0 is bad. Dsi to provide part number to morrico. Kevin Hsueh
11/20/2018 04:49 pm 11/20/2018 05:43 pm 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 18

Date/Time Comment Tech
11/21/2018 12:04 pm Updated status to Invoiced/Closed Jessica L.
11/21/2018 11:24 am Updated status to Submitted for Invoicing Chu H.
11/21/2018 11:24 am Approved. Chu H.
11/20/2018 05:50 pm Updated status to Pending Approval Kevin H.
11/20/2018 05:50 pm Service Completed Kevin H.
11/20/2018 08:49 am Updated billable hours to: 01:00 Kevin H.
11/20/2018 05:46 pm Customer Signature Posted Kevin H.
11/20/2018 05:45 pm Check-out 11/20/2018 05:43 pm Kevin H.
11/20/2018 05:45 pm Updated status to Service Completed Kevin H.
11/20/2018 04:49 pm Check-in 11/20/2018 04:49 pm Kevin H.
11/20/2018 04:48 pm Modified workorder. Kevin H.
11/20/2018 04:48 pm Updated status to Scheduled Kevin H.
11/20/2018 04:48 pm Unassigned: Chu Hsieh Kevin H.
11/20/2018 04:48 pm Assigned: Kevin Hsueh Kevin H.
11/20/2018 12:14 pm Added customer equipment. Christopher U.
11/20/2018 12:14 pm Updated status to Pending Schedule Christopher U.
11/20/2018 12:14 pm Assigned: Chu Hsieh Christopher U.
11/20/2018 12:14 pm Created workorder. Christopher U.

Attachments 1

Filename
W35959