DSI WebApp

W35977 Invoiced

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

11/28/2018, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Bridget Bagiac

Date Signed:

11/28/2018

Invoice Number:

027619

Work Requested

Troubleshoot DP server issue

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Upon arriving site notice DP server was in sleep mode. Change power policy to never sleep. Found out no network cable exist. Other vendor physically removed cable. Work with Faizal to activate port 45 on switch and connect a patch cable between DP and switch. AIG IT confirmed they are able to ping and access via RDP.	Chu Hsieh	11/28/2018 02:00 pm	11/28/2018 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/28/2018 03:32 pm	Updated status to Invoiced/Closed	Jessica L.
11/28/2018 03:18 pm	Updated status to Submitted for Invoicing	Chu H.
11/28/2018 03:18 pm	Approved.	Chu H.
11/28/2018 03:17 pm	Updated status to Pending Approval	Chu H.
11/28/2018 03:17 pm	Service Completed	Chu H.
11/28/2018 06:17 am	Updated billable hours to: 01:00	Chu H.
11/28/2018 03:16 pm	Customer Signature Posted	Chu H.
11/28/2018 03:15 pm	Check-out 11/28/2018 03:00 pm	Chu H.
11/28/2018 03:15 pm	Updated status to Service Completed	Chu H.
11/28/2018 02:34 pm	Arrived 11/28/2018 02:00 pm	Chu H.
11/28/2018 02:34 pm	Check-in 11/28/2018 02:00 pm	Chu H.
11/28/2018 12:13 pm	Updated status to Scheduled	Chu H.
11/28/2018 12:13 pm	Assigned: Chu Hsieh	Chu H.
11/28/2018 12:13 pm	Created workorder.	Chu H.

Attachments 1

Filename
W35977