DSI WebApp

Customer/Point of Contact:

Express Business Service
Joyce Santos (671-633-4327)

Scheduled Date/Time:

12/14/2018, 11:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

027667

Troubleshoot 3CX Issues.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reprovision 3 IP phones as time setting was off. Reboot IP phones and confirmed correct date and time shows.	Kevin Hsueh	12/14/2018 10:43 am	12/14/2018 11:15 am	00:32

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/14/2018 03:09 pm	Updated status to Invoiced/Closed	Jessica L.
12/14/2018 12:04 pm	Updated status to Submitted for Invoicing	Chu H.
12/14/2018 12:04 pm	Approved.	Chu H.
12/14/2018 11:16 am	Updated status to Pending Approval	Kevin H.
12/14/2018 11:16 am	Service Completed	Kevin H.
12/14/2018 02:16 am	Updated billable hours to: 01:00	Kevin H.
12/14/2018 11:15 am	Check-out 12/14/2018 11:15 am	Kevin H.
12/14/2018 11:15 am	Updated status to Service Completed	Kevin H.
12/14/2018 10:43 am	Arrived 12/14/2018 10:43 am	Kevin H.
12/14/2018 10:43 am	Check-in 12/14/2018 10:43 am	Kevin H.
12/14/2018 08:51 am	Updated status to Scheduled	Kevin H.
12/14/2018 08:51 am	Assigned: Kevin Hsueh	Kevin H.
12/14/2018 08:51 am	Created workorder.	Kevin H.

Filename
W36035