S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot Ginger's workstation. Ginger advised MS Office freezes and workstation sporadically goes to a blank screen. Attempt to repair MS office and experienced workstation freezing during MS office repair. Advised Ginger that full hardware diagnostics need to be run and system needs to be reprepped as needed. Brought Ginger's workstation back to DSI for inhouse service. Reinstall HP LaserJet 3010 and 3015 printer on Forest's workstation. Perform test print to both printers successfully |
Kevin Hsueh |
01/07/2019 01:58 pm | 01/07/2019 03:21 pm | 01:23 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 01/07/2019 05:57 pm | Updated status to Invoiced | Jessica L. |
| 01/07/2019 05:43 pm | Updated status to Submitted for Invoicing | Chu H. |
| 01/07/2019 05:43 pm | Approved. | Chu H. |
| 01/07/2019 03:25 pm | Updated status to Pending Approval | Kevin H. |
| 01/07/2019 03:25 pm | Service Completed | Kevin H. |
| 01/07/2019 03:25 pm | Additional part/service required. | Kevin H. |
| 01/07/2019 06:25 am | Updated billable hours to: 02:00 | Kevin H. |
| 01/07/2019 03:24 pm | Check-out 01/07/2019 03:21 pm | Kevin H. |
| 01/07/2019 03:24 pm | Updated status to Service Completed | Kevin H. |
| 01/07/2019 03:18 pm | Customer Signature Posted | Kevin H. |
| 01/07/2019 02:02 pm | Arrived 01/07/2019 02:02 pm | Kevin H. |
| 01/07/2019 01:58 pm | Check-in 01/07/2019 01:58 pm | Kevin H. |
| 01/07/2019 11:08 am | Updated status to Scheduled | Kevin H. |
| 01/07/2019 11:08 am | Assigned: Kevin Hsueh | Kevin H. |
| 01/07/2019 11:08 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36087 | |