S
| Item | Serial Number | Notes | |
|---|---|---|---|
| 1 | WD 320 Hard Drive | WD3200AAKX |
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Clean off the burnt residues. Initial assessment is that PCB circuit board needs to be replaced. Ordered PCB circuit board replacement. |
Chu Hsieh |
01/17/2019 04:00 pm | 01/17/2019 04:50 pm | 00:50 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| 1 | PCB Circuit Board | New | 1 | 85.00 | 85.00 | |
| 2 | 0 | 0.00 | 0.00 | |||
| TOTAL ($) | 85.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 04/30/2019 05:36 pm | Updated status to Invoiced | Jessica L. |
| 04/30/2019 05:23 pm | Updated status to Submitted for Invoicing | Chu H. |
| 04/30/2019 05:23 pm | Approved. | Chu H. |
| 04/30/2019 05:22 pm | Signature for Later: wait for customer pickup | Chu H. |
| 04/30/2019 05:22 pm | Updated status to Pending Approval | Chu H. |
| 04/30/2019 05:22 pm | Service Completed | Chu H. |
| 04/18/2019 06:22 am | Updated billable hours to: 01.00 | Chu H. |
| 04/18/2019 02:22 pm | Modified workorder. | Chu H. |
| 04/18/2019 02:22 pm | Updated status to Service Completed | Chu H. |
| 02/25/2019 03:41 pm | Work requested modified- Recover data from Hard drive | Chu H. |
| 02/08/2019 11:44 am | Spoke to Robert Marks on Feb 5th and 8th. No decision made on whether to approve sending the drive off island for clean room data recovery. | Chu H. |
| 01/18/2019 09:51 am | Modified workorder. | Chu H. |
| 01/18/2019 09:51 am | Updated status to Pending Parts | Chu H. |
| 01/17/2019 05:05 pm | Spoke with Robert Marks and he is aware that we would need to send the PCB off island for replacement. ETA is about 2-3 weeks. Cost so far DataPro Data Recover $49.99. USPS Flat Rate $6.99. One (1) inhouse labor $110. | Chu H. |
| 01/17/2019 04:49 pm | Check-in 01/01/1970 01:00 am | Chu H. |
| 01/17/2019 03:13 pm | Added customer equipment. | Jason S. |
| 01/17/2019 03:13 pm | Updated status to Pending Schedule | Jason S. |
| 01/17/2019 03:13 pm | Assigned: Chu Hsieh | Jason S. |
| 01/17/2019 03:13 pm | Created workorder. | Jason S. |