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W36169   Invoiced

02/01/2019, 09:00 am   
Onsite
Normal
OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)
Standard Service [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Edlyn Dalisay
02/01/2019
027805

Work Requested

Troubleshoot various issues.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Windows 7 activation issue on laptop used by intern. Reenter Windows 7 license key and reboot laptop. Confirmed Windows is activated. Troubleshoot Christian's laptop and noted display driver and power management driver showing issues in device manager. Reinstall both drivers and reboot laptop. Confirmed drivers no longer show issues in device manager. Brought back 2 laptops to DSI to reprep. Kevin Hsueh
02/01/2019 09:00 am 02/01/2019 10:28 am 01:28

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
02/01/2019 03:35 pm Updated status to Invoiced Jessica L.
02/01/2019 11:31 am Updated status to Submitted for Invoicing Chu H.
02/01/2019 11:31 am Approved. Chu H.
02/01/2019 10:31 am Updated status to Pending Approval Kevin H.
02/01/2019 10:31 am Service Completed Kevin H.
02/01/2019 01:30 am Updated billable hours to: 02:00 Kevin H.
02/01/2019 10:30 am Check-out 02/01/2019 10:28 am Kevin H.
02/01/2019 10:30 am Updated status to Service Completed Kevin H.
02/01/2019 10:22 am Customer Signature Posted Kevin H.
02/01/2019 09:16 am Arrived 02/01/2019 09:00 am Kevin H.
02/01/2019 09:15 am Check-in 02/01/2019 09:00 am Kevin H.
02/01/2019 08:37 am Updated status to Scheduled Kevin H.
02/01/2019 08:37 am Assigned: Kevin Hsueh Kevin H.
02/01/2019 08:37 am Created workorder. Kevin H.

Attachments 1

Filename
W36169