S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Denali software on Cristina's workstation not displaying text properly. Work with Cougar Mountain Support agent Thomas to troubleshoot. Reinstall Denali but issue still present. Per Thomas, display issues in Denali related to registry issues in Windows. Thomas suggested to reinstall Windows environment. Brought back workstation to DSI to reinstall windows. |
Kevin Hsueh |
02/14/2019 08:14 am | 02/14/2019 08:50 am | 00:36 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 02/14/2019 04:14 pm | Updated status to Invoiced | Jessica L. |
| 02/14/2019 02:16 pm | Updated status to Submitted for Invoicing | Chu H. |
| 02/14/2019 02:16 pm | Approved. | Chu H. |
| 02/14/2019 08:53 am | Updated status to Pending Approval | Kevin H. |
| 02/14/2019 08:53 am | Service Completed | Kevin H. |
| 02/13/2019 11:52 pm | Updated billable hours to: 01:00 | Kevin H. |
| 02/14/2019 08:52 am | Check-out 02/14/2019 08:50 am | Kevin H. |
| 02/14/2019 08:52 am | Updated status to Service Completed | Kevin H. |
| 02/14/2019 08:48 am | Customer Signature Posted | Kevin H. |
| 02/14/2019 08:20 am | Arrived 02/14/2019 08:20 am | Kevin H. |
| 02/14/2019 08:14 am | Check-in 02/14/2019 08:14 am | Kevin H. |
| 02/14/2019 07:53 am | Updated status to Scheduled | Kevin H. |
| 02/14/2019 07:53 am | Assigned: Kevin Hsueh | Kevin H. |
| 02/14/2019 07:53 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36206 | |