DSI WebApp

Customer/Point of Contact:

Future Smiles Orthodontics
Audrey Crisosotomo (671-648-9888)

Scheduled Date/Time:

02/14/2019, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.0094: Misc Guam Presales/Quotes 2018

Rates:

Misc PreSales [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Audrey Crisostomo

Date Signed:

02/14/2019

3cx end user training

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Configure the call flow to go to route to Queue Group. Added extension 101, 102, 103, and 107 to Queue Group. Set Queue for live answer. Set Queue to forward to FSO general voicemail outside of business hours. Train Audrey on new Queue Group Features. Advised Audrey that all future services will now be considered chargeable.	Kevin Hsueh	02/14/2019 10:00 am	02/14/2019 11:00 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/15/2019 04:31 pm	Updated status to Closed	Jessica L.
02/15/2019 04:11 pm	Updated status to Submitted for Invoicing	Chu H.
02/15/2019 04:11 pm	Approved.	Chu H.
02/15/2019 03:21 pm	Updated status to Pending Approval	Kevin H.
02/15/2019 03:21 pm	Service Completed	Kevin H.
02/15/2019 06:20 am	Updated billable hours to: 01:00	Kevin H.
02/14/2019 11:23 am	Check-out 02/14/2019 11:00 am	Kevin H.
02/14/2019 11:23 am	Updated status to Service Completed	Kevin H.
02/14/2019 11:20 am	Arrived 02/14/2019 10:00 am	Kevin H.
02/14/2019 11:08 am	Customer Signature Posted	Kevin H.
02/14/2019 11:06 am	Check-in 02/14/2019 11:06 am	Kevin H.
02/14/2019 11:05 am	Updated status to Scheduled	Kevin H.
02/14/2019 11:05 am	Assigned: Kevin Hsueh	Kevin H.
02/14/2019 11:05 am	Created workorder.	Kevin H.

Filename
W36207