DSI WebApp

Customer/Point of Contact:

Office of Public Accountability
Edlyn Dalisay (1-671-475-0390)

Scheduled Date/Time:

03/05/2019, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

OPA0.6003: Office of Public Accountability - Service Agreement (08/23/2017 - 03/31/2021)

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Ami

Date Signed:

03/05/2019

Troubleshoot workstation

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Dell Optiplex 360 and noted workstation does not boot up. Ran hardware diagnostics test and noted HDD failure reported. HDD needs to be replaced. Advised OPA and OPA will advise DSI if further work needs to be done on workstation	Kevin Hsueh	03/05/2019 10:30 am	03/05/2019 10:51 am	00:21

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
03/05/2019 11:33 am	Updated status to Closed	Jessica L.
03/05/2019 11:04 am	Updated status to Submitted for Invoicing	Chu H.
03/05/2019 11:04 am	Approved.	Chu H.
03/05/2019 10:56 am	Updated status to Pending Approval	Kevin H.
03/05/2019 10:56 am	Service Completed	Kevin H.
03/05/2019 01:55 am	Updated billable hours to: 01:00	Kevin H.
03/05/2019 10:54 am	Check-out 03/05/2019 10:51 am	Kevin H.
03/05/2019 10:54 am	Updated status to Service Completed	Kevin H.
03/05/2019 10:50 am	Arrived 03/05/2019 10:30 am	Kevin H.
03/05/2019 10:50 am	Customer Signature Posted	Kevin H.
03/05/2019 10:49 am	Check-in 03/05/2019 10:30 am	Kevin H.
03/05/2019 08:34 am	Updated status to Scheduled	Kevin H.
03/05/2019 08:34 am	Assigned: Kevin Hsueh	Kevin H.
03/05/2019 08:34 am	Created workorder.	Kevin H.

Filename
W36254