DSI WebApp

W36284 Invoiced

Customer/Point of Contact:

Pretzelmaker
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

03/12/2019, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6008: Guam Memorial Park - Service Contract 2019

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Nett

Date Signed:

03/12/2019

Invoice Number:

027879

Work Requested

Troubleshoot treatware mobile app

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot treatware app using new instructions from treatware support to update location and short keys. Unable to access website portal where location and short key are to be added. Contact treatware support but no agent answers. Sent a separate email (with Roxanne CC) to treatware to advise. Suspect treatware has geoip blocking enabled for Guam	Kevin Hsueh	03/12/2019 08:15 am	03/12/2019 09:00 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/12/2019 03:42 pm	Updated status to Invoiced	Jessica L.
03/12/2019 10:39 am	Updated status to Submitted for Invoicing	Chu H.
03/12/2019 10:39 am	Approved.	Chu H.
03/12/2019 09:04 am	Updated status to Pending Approval	Kevin H.
03/12/2019 09:04 am	Service Completed	Kevin H.
03/12/2019 12:03 am	Updated billable hours to: 01:00	Kevin H.
03/12/2019 09:01 am	Check-out 03/12/2019 09:00 am	Kevin H.
03/12/2019 09:01 am	Updated status to Service Completed	Kevin H.
03/12/2019 08:49 am	Customer Signature Posted	Kevin H.
03/12/2019 08:26 am	Arrived 03/12/2019 08:26 am	Kevin H.
03/12/2019 08:15 am	Check-in 03/12/2019 08:15 am	Kevin H.
03/12/2019 07:38 am	Updated status to Scheduled	Kevin H.
03/12/2019 07:38 am	Assigned: Kevin Hsueh	Kevin H.
03/12/2019 07:38 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36284