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W36288   Invoiced

03/12/2019, 11:00 am   
Remote
Service Contract
TTA0.6004: TTA, LLC - Service Contract 2019
Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]
0
1
Kevin Hsueh
No
027881

Work Requested

Troubleshoot 3CX. Calls to Australia show "Forbidden".
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Per Cristie, calls from TTA 3CX to Australia numbers show "Forbidden". Login to 3CX Phone System server and noted security settings show Australia is not allowed. Re-configure 3CX Phone System to allow calls to Australia (currently only South America region is not allowed). Contact Cristie to inform of completion. Kevin Hsueh
03/12/2019 11:00 am 03/12/2019 12:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
03/12/2019 03:57 pm Updated status to Invoiced Jessica L.
03/12/2019 02:27 pm Updated status to Submitted for Invoicing Chu H.
03/12/2019 02:27 pm Approved. Chu H.
03/12/2019 01:57 pm No Signature: Remote Support Kevin H.
03/12/2019 01:57 pm Updated status to Pending Approval Kevin H.
03/12/2019 01:57 pm Service Completed Kevin H.
03/12/2019 04:56 am Updated billable hours to: 01:00 Kevin H.
03/12/2019 01:55 pm Check-out 03/12/2019 12:00 pm Kevin H.
03/12/2019 01:55 pm Updated status to Service Completed Kevin H.
03/12/2019 01:54 pm Check-in 03/12/2019 11:00 am Kevin H.
03/12/2019 01:52 pm Updated status to Scheduled Kevin H.
03/12/2019 01:52 pm Assigned: Kevin Hsueh Kevin H.
03/12/2019 01:52 pm Created workorder. Kevin H.

Attachments 1

Filename
W36288