S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Check 3CX Phone System and confirmed server is up as management console is accessible. noted 1 trunk (Patton SN4970 GW) showing down in management console. physically check Patton SN4970 GW and noted gateway was not powered on. trace cable for GW power adapter and noted power cord loose on power brick for the GW. resecure power cord to power brick for GW and confirmed GW powers up. verified GW shows up on 3CX management console. perform test inbound and outbound calls successfully. 3CX Phone System is back up. |
Kevin Hsueh |
03/20/2019 01:17 pm | 03/20/2019 02:16 pm | 00:59 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 03/21/2019 04:35 pm | Updated status to Invoiced | Jessica L. |
| 03/21/2019 04:10 pm | Updated status to Submitted for Invoicing | Chu H. |
| 03/21/2019 04:10 pm | Approved. | Chu H. |
| 03/20/2019 02:21 pm | Updated status to Pending Approval | Kevin H. |
| 03/20/2019 02:21 pm | Service Completed | Kevin H. |
| 03/20/2019 05:20 am | Updated billable hours to: 01:00 | Kevin H. |
| 03/20/2019 02:19 pm | Check-out 03/20/2019 02:16 pm | Kevin H. |
| 03/20/2019 02:19 pm | Updated status to Service Completed | Kevin H. |
| 03/20/2019 02:15 pm | Customer Signature Posted | Kevin H. |
| 03/20/2019 01:48 pm | Modified workorder. | Kevin H. |
| 03/20/2019 01:48 pm | Rates modified to Standard Service: $110.00 | Kevin H. |
| 03/20/2019 01:43 pm | Arrived 03/20/2019 01:43 pm | Kevin H. |
| 03/20/2019 01:17 pm | Check-in 03/20/2019 01:17 pm | Kevin H. |
| 03/20/2019 09:47 am | Updated status to Scheduled | Kevin H. |
| 03/20/2019 09:47 am | Assigned: Kevin Hsueh | Kevin H. |
| 03/20/2019 09:47 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36322 | |