[][
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | check 2 Shoretel IP Phones that are not powering up. test both IP phones directly on POE switch in the server room. both IP Phones boot up and register properly when connected directly to the switch. Edlyn advised that the offices where the phones were originally connected was flooded recently. flooding appears to have damaged RJ45 keystones in the 2 offices. DSI to provide quote for 4 new RJ45 keystones and labor to replace. Suggested to Edlyn to replace Shoretel (as they are currently having several issues) with 3CX Phone System. DSI to provide proposal for 3CX Phone System to OPA |
Kevin Hsueh |
03/22/2019 01:18 pm | 03/22/2019 02:31 pm | 01:13 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 03/25/2019 05:27 pm | Updated status to Invoiced | Jessica L. |
| 03/25/2019 05:07 pm | Updated status to Submitted for Invoicing | Chu H. |
| 03/25/2019 05:07 pm | Approved. | Chu H. |
| 03/22/2019 02:36 pm | Updated status to Pending Approval | Kevin H. |
| 03/22/2019 02:36 pm | Service Completed | Kevin H. |
| 03/22/2019 05:35 am | Updated billable hours to: 02.00 | Kevin H. |
| 03/22/2019 02:35 pm | Check-out 03/22/2019 02:31 pm | Kevin H. |
| 03/22/2019 02:35 pm | Updated status to Service Completed | Kevin H. |
| 03/22/2019 02:25 pm | Customer Signature Posted | Kevin H. |
| 03/22/2019 01:57 pm | Arrived 03/22/2019 01:30 pm | Kevin H. |
| 03/22/2019 01:18 pm | Check-in 03/22/2019 01:18 pm | Kevin H. |
| 03/22/2019 11:18 am | Updated status to Scheduled | Kevin H. |
| 03/22/2019 11:18 am | Assigned: Kevin Hsueh | Kevin H. |
| 03/22/2019 11:18 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36333 | |