DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

04/12/2019, 09:30 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Reset June's Profile Password. Troubleshoot outlook connection to exchange issues.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reset June's profile password and sent new password to Mr. Webber. Per Mr. Webber, issues still persist when opening outlook (not connecting to exchange). Login remotely and resolve issue with outlook by entering new profile password. verified with Mr. Webber that emails can be seen on June's profile.	Kevin Hsueh	04/12/2019 09:30 am	04/12/2019 10:30 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/15/2019 03:53 pm	Updated status to Closed	Jessica L.
04/15/2019 10:14 am	Updated status to Submitted for Invoicing	Chu H.
04/15/2019 10:14 am	Approved.	Chu H.
04/12/2019 10:47 am	No Signature: Remote Support	Kevin H.
04/12/2019 10:47 am	Updated status to Pending Approval	Kevin H.
04/12/2019 10:47 am	Service Completed	Kevin H.
04/12/2019 02:46 am	Updated billable hours to: 01.00	Kevin H.
04/12/2019 10:45 am	Check-out 04/12/2019 10:30 am	Kevin H.
04/12/2019 10:45 am	Updated status to Service Completed	Kevin H.
04/12/2019 10:43 am	Check-in 04/12/2019 09:30 am	Kevin H.
04/12/2019 10:31 am	Updated status to Scheduled	Kevin H.
04/12/2019 10:31 am	Assigned: Kevin Hsueh	Kevin H.
04/12/2019 10:31 am	Created workorder.	Kevin H.

Filename
Items Received 01/01/1970 10:00 am
W36408