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W36490   Invoiced

Inhouse
Normal
DISD.4003: DISID - PO #P196A00769, EXP 09/30/19
Standard Service [TOTAL ANNUAL HOURS: 2]
2
1
P196a00769
Jessica Limo
Yes
Jared lg
05/28/2019
028092

Work Requested

Laptop doesn't stay on without actually ac adapter
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 Dell latitude with adapter Dh3q082

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Dell Latitude E7450. Run Diagnostic Test and confirmed all hardware components other than the battery test out good. Battery on Dell Latitude E7450 needs to be replaced. Advised DIS that Dell Latitude E7450 (ST: DH3Q082) still has a valid warranty until November 28, 2020. However, laptop was purchased from a different vendor. DIS requested a quote for a replacement battery. DSI to provide quote for replacement battery. Kevin Hsueh
05/10/2019 03:30 pm 05/10/2019 04:17 pm 00:47

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
05/28/2019 10:37 am Customer Signature Posted Jason S.
05/10/2019 05:13 pm Updated status to Invoiced Jessica L.
05/10/2019 05:02 pm Unassigned: Kevin H.
05/10/2019 05:02 pm Assigned: Kevin Hsueh Kevin H.
05/10/2019 04:59 pm Updated status to Submitted for Invoicing Chu H.
05/10/2019 04:59 pm Approved. Chu H.
05/10/2019 04:30 pm Signature for Later: Kevin H.
05/10/2019 04:30 pm Updated status to Pending Approval Kevin H.
05/10/2019 04:30 pm Service Completed Kevin H.
05/10/2019 08:23 am Updated billable hours to: 01.00 Kevin H.
05/10/2019 04:19 pm Check-out 05/10/2019 04:17 pm Kevin H.
05/10/2019 04:19 pm Updated status to Service Completed Kevin H.
05/10/2019 04:17 pm Check-in 05/10/2019 03:30 pm Kevin H.
05/10/2019 01:51 pm Added customer equipment. Jessica L.
05/10/2019 01:51 pm Updated status to Pending Schedule Jessica L.
05/10/2019 01:51 pm Assigned: Jessica L.
05/10/2019 01:51 pm Created workorder. Jessica L.