DSI WebApp

Customer/Point of Contact:

Office of Public Accountability
Edlyn Dalisay (1-671-475-0390)

Scheduled Date/Time:

05/16/2019, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

OPA0.4002: Office of Public Accountability - Standard Services (08/23/2017 - 03/31/2021)

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

028107

Install new QuickBooks 2019.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Install QuickBooks 2019 on Lenovo ThinkPad E560. Encountered several error messages. Manually install prerequisites and redownload QuickBooks 2019 installer file. attempt to install QuickBooks 2019 again and more errors occur. brought Lenovo ThinkPad E560 back to DSI to troubleshoot further.	Kevin Hsueh	05/16/2019 10:00 am	05/16/2019 12:00 pm	02:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/16/2019 02:11 pm	Updated status to Invoiced	Jessica L.
05/16/2019 01:46 pm	Updated status to Submitted for Invoicing	Chu H.
05/16/2019 01:46 pm	Approved.	Chu H.
05/16/2019 12:12 pm	No Signature: Internet was down.	Kevin H.
05/16/2019 12:12 pm	Updated status to Pending Approval	Kevin H.
05/16/2019 12:12 pm	Service Completed	Kevin H.
05/16/2019 04:10 am	Updated billable hours to: 02.00	Kevin H.
05/16/2019 12:06 pm	Check-out 05/16/2019 12:00 pm	Kevin H.
05/16/2019 12:06 pm	Updated status to Service Completed	Kevin H.
05/16/2019 12:04 pm	Arrived 05/16/2019 10:00 am	Kevin H.
05/16/2019 12:03 pm	Check-in 05/16/2019 10:00 am	Kevin H.
05/16/2019 12:01 pm	Unassigned: Joy Baza	Kevin H.
05/16/2019 12:01 pm	Assigned: Kevin Hsueh	Kevin H.
05/16/2019 09:03 am	Updated status to Scheduled	Kevin H.
05/16/2019 09:03 am	Assigned: Joy Baza	Kevin H.
05/16/2019 09:03 am	Created workorder.	Kevin H.

Filename
W36505