DSI WebApp

W36509 Invoiced

Customer/Point of Contact:

KHLG Associates
Odilia Bautista (671-478-5454)

Scheduled Date/Time:

05/16/2019, 03:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

KHLG.4001: KHLG - Standard Service

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

RCG

Date Signed:

05/16/2019

Invoice Number:

028109

Work Requested

Unable to see network drive

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Unable to remote into RCG laptop. Solarwind MSP failed to deploy. Remove reminant of Lyon from DNS that was forced on laptop. Manually install solarwind agent.	Chu Hsieh	05/16/2019 03:31 pm	05/16/2019 04:25 pm	00:54

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/16/2019 06:01 pm	Updated status to Invoiced	Jessica L.
05/16/2019 05:14 pm	Updated status to Submitted for Invoicing	Chu H.
05/16/2019 05:14 pm	Approved.	Chu H.
05/16/2019 05:02 pm	Updated status to Pending Approval	Chu H.
05/16/2019 05:02 pm	Service Completed	Chu H.
05/16/2019 09:01 am	Updated billable hours to: 01.00	Chu H.
05/16/2019 04:37 pm	Customer Signature Posted	Chu H.
05/16/2019 04:35 pm	Check-out 05/16/2019 04:34 pm	Chu H.
05/16/2019 04:35 pm	Updated status to Service Completed	Chu H.
05/16/2019 04:33 pm	Arrived 05/16/2019 03:45 pm	Chu H.
05/16/2019 04:31 pm	Check-in 05/16/2019 03:31 pm	Chu H.
05/16/2019 04:30 pm	Updated status to Scheduled	Chu H.
05/16/2019 04:30 pm	Assigned: Chu Hsieh	Chu H.
05/16/2019 04:30 pm	Created workorder.	Chu H.

Attachments 1

Filename
W36509