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W36510   Invoiced

05/17/2019, 11:30 am   
Onsite
Urgent/Emergency
Regular Hours Emergency Response [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
05/17/2019
028113

Work Requested

Troubleshoot AltiGen Phone System. Unable to boot up.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Check AltiGen server (1G Chasiss) and noted power supply is not operational. GEO Engineering advised server went down after island wide power outage. DSI to source and quote new power supply and also quote 3CX Phone System to replace current AltiGen system. Kevin Hsueh
05/17/2019 12:03 pm 05/17/2019 12:39 pm 00:36

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
05/17/2019 02:06 pm Updated status to Invoiced Jessica L.
05/17/2019 12:52 pm Updated status to Submitted for Invoicing Chu H.
05/17/2019 12:52 pm Approved. Chu H.
05/17/2019 12:43 pm Updated status to Pending Approval Kevin H.
05/17/2019 12:43 pm Service Completed Kevin H.
05/17/2019 12:43 pm Additional part/service required. Kevin H.
05/17/2019 04:42 am Updated billable hours to: 01.00 Kevin H.
05/17/2019 12:41 pm Check-out 05/17/2019 12:39 pm Kevin H.
05/17/2019 12:41 pm Updated status to Service Completed Kevin H.
05/17/2019 12:38 pm Arrived 05/17/2019 12:10 pm Kevin H.
05/17/2019 12:35 pm Customer Signature Posted Kevin H.
05/17/2019 12:03 pm Check-in 05/17/2019 12:03 pm Kevin H.
05/17/2019 09:20 am Updated status to Scheduled Kevin H.
05/17/2019 09:20 am Assigned: Kevin Hsueh Kevin H.
05/17/2019 09:20 am Created workorder. Kevin H.

Attachments 1

Filename
W36510