DSI WebApp

W36517 Invoiced

Customer/Point of Contact:

Chanel (Guam), Inc.
Steven Topasna (671-638-0500)

Scheduled Date/Time:

05/20/2019, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4050: Standard Service 2019

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Tish

Date Signed:

05/20/2019

Invoice Number:

028122

Work Requested

Troubleshoot workstation at TBG location.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check IBM System X Tag Printing server. server not booting up. noted several errors on screen showing unable to detect 2 out of 3 HDDs. contact New Jersey Chanel IT and advised. ticket 210305 created. New Jersey will contact Tish on additional steps moving forward.	Kevin Hsueh	05/20/2019 01:11 pm	05/20/2019 02:04 pm	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/21/2019 01:12 pm	Updated status to Invoiced	Jessica L.
05/21/2019 01:00 pm	Updated status to Submitted for Invoicing	Chu H.
05/21/2019 01:00 pm	Approved.	Chu H.
05/20/2019 02:08 pm	Updated status to Pending Approval	Kevin H.
05/20/2019 02:08 pm	Service Completed	Kevin H.
05/20/2019 06:07 am	Updated billable hours to: 01.00	Kevin H.
05/20/2019 02:06 pm	Check-out 05/20/2019 02:04 pm	Kevin H.
05/20/2019 02:06 pm	Updated status to Service Completed	Kevin H.
05/20/2019 01:58 pm	Customer Signature Posted	Kevin H.
05/20/2019 01:24 pm	Arrived 05/20/2019 01:24 pm	Kevin H.
05/20/2019 01:11 pm	Check-in 05/20/2019 01:11 pm	Kevin H.
05/20/2019 12:57 pm	Updated status to Scheduled	Kevin H.
05/20/2019 12:57 pm	Assigned: Kevin Hsueh	Kevin H.
05/20/2019 12:57 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W36517