DSI WebApp

W36535 Invoiced

Customer/Point of Contact:

Express Business Service
Joyce Santos (671-633-4327)

Scheduled Date/Time:

05/28/2019, 10:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4050: Standard Service 2019

Rates:

Standard Service 2019 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

John Santos

Date Signed:

05/28/2019

Invoice Number:

028164

Work Requested

Troubleshoot IP Phone

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	3CXSBC unable to be pinged. reboot 3CXSBC and noted still unable to ping. login to 3CXSBC and noted LAN static IP settings reverted back to DHCP. Flush 3CXSBC (Raspberry PI) network config file and reconfigure static IP to 192.168.1.150. verified IP Phone registeres properly. perform test calls successfully.	Kevin Hsueh	05/28/2019 09:32 am	05/28/2019 10:22 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/31/2019 02:41 pm	Updated status to Invoiced	Jessica L.
05/30/2019 10:35 pm	Updated status to Submitted for Invoicing	Chu H.
05/30/2019 10:35 pm	Approved.	Chu H.
05/28/2019 10:26 am	Updated status to Pending Approval	Kevin H.
05/28/2019 10:26 am	Service Completed	Kevin H.
05/28/2019 02:25 am	Updated billable hours to: 01.00	Kevin H.
05/28/2019 10:24 am	Check-out 05/28/2019 10:22 am	Kevin H.
05/28/2019 10:24 am	Updated status to Service Completed	Kevin H.
05/28/2019 10:15 am	Customer Signature Posted	Kevin H.
05/28/2019 09:45 am	Arrived 05/28/2019 09:45 am	Kevin H.
05/28/2019 09:32 am	Check-in 05/28/2019 09:32 am	Kevin H.
05/28/2019 09:29 am	Updated status to Scheduled	Kevin H.
05/28/2019 09:29 am	Assigned: Kevin Hsueh	Kevin H.
05/28/2019 09:29 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36535