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W36565   Invoiced

KHLG Associates
Odilia Bautista (671-478-5454)
Inhouse
Normal
KHLG.4001: KHLG - Standard Service
Standard Service Rate [TOTAL ANNUAL HOURS: 2]
2
1
Jennifer Borja
Yes
Odilia Bautista
06/05/2019
028185

Work Requested

Troubleshoot: HP Laptop Hardware Able to log into laptop but black screen appears and flashing cursor appears
Work Requested by:

Items Dropped Off 1

Item Serial Number Notes
1 HP elitebook 840 With charger

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot HP Laptop. Noted issue of black screen when logging in. Run windows 10 start up repair and restart laptop. Test login to laptop successfully with no black screen issue occurring. Kevin Hsueh
06/04/2019 03:00 pm 06/04/2019 03:48 pm 00:48

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/05/2019 01:41 pm Updated status to Invoiced Jessica L.
06/05/2019 11:50 am Customer Signature Posted Jessica L.
06/04/2019 05:44 pm Updated status to Submitted for Invoicing Chu H.
06/04/2019 05:44 pm Approved. Chu H.
06/04/2019 03:56 pm Updated status to Pending Approval Kevin H.
06/04/2019 03:56 pm Service Completed Kevin H.
06/04/2019 07:54 am Updated billable hours to: 01.00 Kevin H.
06/04/2019 03:53 pm Check-out 06/04/2019 03:48 pm Kevin H.
06/04/2019 03:53 pm Updated status to Service Completed Kevin H.
06/04/2019 03:48 pm Check-in 06/04/2019 03:00 pm Kevin H.
06/04/2019 09:01 am Added customer equipment. Jennifer B.
06/04/2019 09:01 am Updated status to Pending Schedule Jennifer B.
06/04/2019 09:01 am Assigned: Kevin Hsueh Jennifer B.
06/04/2019 09:01 am Created workorder. Jennifer B.