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W36599   Invoiced

06/13/2019, 09:00 am   
Inhouse
Urgent/Emergency
DSIG.4051: Emergency Response - Normal Business Hours 2019
Regular Hours Emergency Response [TOTAL ANNUAL HOURS: 2]
2
7
Kevin Hsueh
Yes
James Gogue
06/13/2019
028209

Work Requested

Clean soot from 6 Blade Servers
Work Requested by:

Items Dropped Off 6

Item Serial Number Notes
1 HP ProLiant BL460C Gen9 3UI154133E
2 HP ProLiant BL460C Gen9 3UI154133F
3 HP ProLiant BL460C Gen9 2M2830061V
4 HP D2220sb Storage Blade TWT60201QH
5 HP D2220sb Storage Blade TWT60201QM
6 HP D2220sb Storage Blade TWT809001J

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Remove components (HDDs, HDD Chasis, PCI Cards, RAM Modules and covers) on 3 HP ProLiant BL460c Gen9 and 3 HP StorageWorks D2200sb Storage Blades and clean of soot. clean all contacts on modules and reset. Deliver all 6 servers back to IP&E (James Gogue). Kevin Hsueh
06/13/2019 09:00 am 06/13/2019 04:00 pm 07:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/14/2019 01:38 pm Updated status to Invoiced Jessica L.
06/13/2019 06:37 pm Updated status to Submitted for Invoicing Chu H.
06/13/2019 06:37 pm Approved. Chu H.
06/13/2019 04:45 pm Updated status to Pending Approval Kevin H.
06/13/2019 04:45 pm Service Completed Kevin H.
06/13/2019 08:44 am Updated billable hours to: 07.00 Kevin H.
06/13/2019 04:25 pm Customer Signature Posted Kevin H.
06/13/2019 04:15 pm Check-out 06/13/2019 04:12 pm Kevin H.
06/13/2019 04:15 pm Updated status to Service Completed Kevin H.
06/13/2019 04:11 pm Check-in 06/13/2019 09:00 am Kevin H.
06/13/2019 09:26 am Added customer equipment. Kevin H.
06/13/2019 09:26 am Updated status to Scheduled Kevin H.
06/13/2019 09:26 am Assigned: Kevin Hsueh Kevin H.
06/13/2019 09:26 am Created workorder. Kevin H.