DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

06/19/2019, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot QuickBooks Database Manager on MDASRV. Troubleshoot Raquel's CounterPoint access.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Repair QuickBooks Server Database Manager on MDASRV. Scan for company files successfully. remap CounterPoint network drive on Raquels workstation. Test access to QuickBooks MultiUser mode and CounterPoint successfully with Raquel.	Kevin Hsueh	06/19/2019 11:00 am	06/19/2019 11:22 am	00:22

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/19/2019 03:05 pm	Updated status to Closed	Jessica L.
06/19/2019 12:00 pm	Updated status to Submitted for Invoicing	Chu H.
06/19/2019 12:00 pm	Approved.	Chu H.
06/19/2019 11:28 am	No Signature: Remote Support: Raquel Brion	Kevin H.
06/19/2019 11:28 am	Updated status to Pending Approval	Kevin H.
06/19/2019 11:28 am	Service Completed	Kevin H.
06/19/2019 03:24 am	Updated billable hours to: 01.00	Kevin H.
06/19/2019 11:22 am	Check-out 06/19/2019 11:22 am	Kevin H.
06/19/2019 11:22 am	Updated status to Service Completed	Kevin H.
06/19/2019 11:21 am	Check-in 06/19/2019 11:00 am	Kevin H.
06/19/2019 11:19 am	Updated status to Scheduled	Kevin H.
06/19/2019 11:19 am	Assigned: Kevin Hsueh	Kevin H.
06/19/2019 11:19 am	Created workorder.	Kevin H.

Filename
W36618