S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Check CJ's workstation (User reported Mitchell running slow). Run full hardware diagnostics and confirmed all hardware passed diagnostic tests. Login to CJ's workstation and perform a repair on Mitchell Software. CJ to test and monitor if slowness still occurs. Troubleshoot Timeqplus and Biometric time clock. Timeqplus unable to communicate with Biometric time clock. advised Bridget that Biometric time clock may need to have its MAC addresses added back to allowed devices by AIG. Per Bridget, she wants to take the timeqplus and Biometric time clock off AIG Network. Bridget to procure a separate small network switch for this setup. Brought Back 1 Dell laptop back to DSI to reprep with WIndows 10 (Standalone laptop for Zenie). |
Kevin Hsueh |
07/29/2019 02:30 pm | 07/29/2019 03:11 pm | 00:41 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 07/30/2019 04:36 pm | Updated status to Invoiced | Jessica L. |
| 07/29/2019 05:28 pm | Updated status to Submitted for Invoicing | Chu H. |
| 07/29/2019 05:28 pm | Approved. | Chu H. |
| 07/29/2019 03:22 pm | Customer Signature Posted | Kevin H. |
| 07/29/2019 03:21 pm | Updated status to Pending Approval | Kevin H. |
| 07/29/2019 03:21 pm | Service Completed | Kevin H. |
| 07/29/2019 07:20 am | Updated billable hours to: 02.00 | Kevin H. |
| 07/29/2019 03:15 pm | Check-out 07/29/2019 03:11 pm | Kevin H. |
| 07/29/2019 03:15 pm | Updated status to Service Completed | Kevin H. |
| 07/29/2019 03:10 pm | Arrived 07/29/2019 01:30 pm | Kevin H. |
| 07/29/2019 03:10 pm | Check-in 07/29/2019 01:30 pm | Kevin H. |
| 07/29/2019 03:08 pm | Updated status to Scheduled | Kevin H. |
| 07/29/2019 03:08 pm | Assigned: Kevin Hsueh | Kevin H. |
| 07/29/2019 03:08 pm | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36720 | |