DSI WebApp

W36737 Invoiced

Customer/Point of Contact:

Department of Land Management
Henry Dela Cruz (671-649-5263)

Scheduled Date/Time:

08/05/2019, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DOLM.3004: Dept of Land Management - P196A00900 exp 09/30/19

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mario Garcia

Date Signed:

08/05/2019

Invoice Number:

028351

Work Requested

Troubleshoot 3CX Phone System.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	DOLM unable to login to 3CX Management Console. extract last used password from 8/4 3CX Daily Backup. provided 3CX Management Console credentials and 3CX email smtp credentials to Henry Dela Cruz.	Kevin Hsueh	08/05/2019 09:11 am	08/05/2019 10:06 am	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/05/2019 05:00 pm	Updated status to Invoiced	Jessica L.
08/05/2019 04:53 pm	Updated status to Submitted for Invoicing	Chu H.
08/05/2019 04:53 pm	Approved.	Chu H.
08/05/2019 10:11 am	Updated status to Pending Approval	Kevin H.
08/05/2019 10:11 am	Service Completed	Kevin H.
08/05/2019 02:10 am	Updated billable hours to: 01.00	Kevin H.
08/05/2019 10:09 am	Customer Signature Posted	Kevin H.
08/05/2019 10:07 am	Check-out 08/05/2019 10:06 am	Kevin H.
08/05/2019 10:07 am	Updated status to Service Completed	Kevin H.
08/05/2019 09:23 am	Arrived 08/05/2019 09:23 am	Kevin H.
08/05/2019 09:11 am	Check-in 08/05/2019 09:11 am	Kevin H.
08/05/2019 07:50 am	Updated status to Scheduled	Kevin H.
08/05/2019 07:50 am	Assigned: Kevin Hsueh	Kevin H.
08/05/2019 07:50 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36737