DSI WebApp

W36741 Invoiced

Customer/Point of Contact:

Guam Hotel & Restaurant Association
Mary Rhodes (671-649-1447)

Scheduled Date/Time:

08/05/2019, 02:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4045: Standard Service 2018

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mary Rhodes

Date Signed:

08/05/2019

Invoice Number:

028356

Work Requested

Troubleshoot Workstation

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Sony laptop has no network connection when connected to wall port 209C1. Traced port 209C1 to patch panel port 7 in electrical room. noted patch panel port 7 is not connected to GHRA network switch. connect patch panel port 7 to GHRA network switch. connect Sony laptop to wall port 209C1 and confirmed laptop can pull an IP address and can browse the internet. map GHRA WD MyCloud shared drive on Sony laptop.	Kevin Hsueh	08/05/2019 02:32 pm	08/05/2019 03:27 pm	00:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/05/2019 06:27 pm	Updated status to Invoiced	Jessica L.
08/05/2019 06:07 pm	Updated status to Submitted for Invoicing	Chu H.
08/05/2019 06:07 pm	Approved.	Chu H.
08/05/2019 03:31 pm	Updated status to Pending Approval	Kevin H.
08/05/2019 03:31 pm	Service Completed	Kevin H.
08/05/2019 07:30 am	Updated billable hours to: 01.00	Kevin H.
08/05/2019 03:29 pm	Check-out 08/05/2019 03:27 pm	Kevin H.
08/05/2019 03:29 pm	Updated status to Service Completed	Kevin H.
08/05/2019 03:19 pm	Customer Signature Posted	Kevin H.
08/05/2019 02:45 pm	Arrived 08/05/2019 02:45 pm	Kevin H.
08/05/2019 02:32 pm	Check-in 08/05/2019 02:32 pm	Kevin H.
08/05/2019 01:58 pm	Updated status to Scheduled	Kevin H.
08/05/2019 01:58 pm	Assigned: Kevin Hsueh	Kevin H.
08/05/2019 01:58 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W36741