S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Troubleshoot issue of not being able to change name assigned to extension on 3CX Management Console. error message referencing 3CX database service present. advise Henry that 3CX server needs to be restarted. noted Version 15.5 SP4 update is available. advised Henry to install available update and restart services at the same time. troubleshoot 2 IP phones Henry advised he is unable to access via web console. 1 IP phone is accessible using default admin credentials. 1 IP phone is accessible using the phone web admin password listed in 3CX (this phone was autoprovisioned). Henry advised he will configure and deploy the 2 IP phones that are now accessible. |
Kevin Hsueh |
08/14/2019 10:20 am | 08/14/2019 11:14 am | 00:54 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 08/14/2019 03:51 pm | Updated status to Invoiced | Jessica L. |
| 08/14/2019 11:29 am | Updated status to Submitted for Invoicing | Chu H. |
| 08/14/2019 11:29 am | Approved. | Chu H. |
| 08/14/2019 11:19 am | Updated status to Pending Approval | Kevin H. |
| 08/14/2019 11:19 am | Service Completed | Kevin H. |
| 08/14/2019 03:18 am | Updated billable hours to: 01.00 | Kevin H. |
| 08/14/2019 11:18 am | Check-out 08/14/2019 11:14 am | Kevin H. |
| 08/14/2019 11:18 am | Updated status to Service Completed | Kevin H. |
| 08/14/2019 10:54 am | Customer Signature Posted | Kevin H. |
| 08/14/2019 10:26 am | Arrived 08/14/2019 10:26 am | Kevin H. |
| 08/14/2019 10:20 am | Check-in 08/14/2019 10:20 am | Kevin H. |
| 08/14/2019 08:18 am | Updated status to Scheduled | Kevin H. |
| 08/14/2019 08:18 am | Assigned: Kevin Hsueh | Kevin H. |
| 08/14/2019 08:18 am | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36763 | |